About Us
Our vision at K’Alma Spas is to build and operate beautiful spas created with love for our hotel partners. Our strategy is to add value to each location, and to create memorable and unique spa experiences and guest’s loyalty. We look for the right partnerships with similar core values to our own. Then, we integrate our brand and services into the hotel’s natural aesthetics to bring the soul of the property to life.”
~ Marizza Contreras, Owner K’Alma Spa
PURPOSE STATEMENT
CORE VALUES
We take our inspiration from nature, from the holistic welcome rituals we begin with to the sensory journeys we take our guests on. Internally, we pride ourselves on operating our business based on five core values, known as the “5Cs.”
01.
CONSISTENCY
We are able to create individualized spas across a diverse portfolio of hotels because, at our core, we are consistent. Themes may vary, yet the level of service, quality, product and people is steady and unwavering.
01.
CONSISTENCY
We are able to create individualized spas across a diverse portfolio of hotels because, at our core, we are consistent. Themes may vary, yet the level of service, quality, product and people is steady and unwavering.
02.
COMPASSION
We have a special ability to engage with our staff, your staff and the guest simultaneously. It’s what allows us to see your story and build upon it.
03.
CREATIVITY
Our approach to developing spa concepts is highly personalized and curated. We will turn your ideas, themes and needs into soothing, relaxing and cozy retreats. We specialize in transforming challenging spaces into successful solutions.
03.
CREATIVITY
Our approach to developing spa concepts is highly personalized and curated. We will turn your ideas, themes and needs into soothing, relaxing and cozy retreats. We specialize in transforming challenging spaces into successful solutions.
04.
COLLABORATION
We work in tandem with the brand and the departments that enliven it. We build a team on your behalf that becomes part of the property’s family.
05.
CONNECTION
We spark a deep connection with ourselves, our partners and our guests, allowing us to deliver transformative and meaningful interactions.
05.
CONNECTION
We spark a deep connection with ourselves, our partners and our guests, allowing us to deliver transformative and meaningful interactions.
BUSINESS PHILOSOPHY
K’Alma Spas works closely with its property partners to create customized spa environments and offerings that enhance the guest experience and further endear them to the respective brand. Our flexible model allows hotels, residential communities and other developments to establish new, profitable revenue streams with minimal impact on in-house resources. Our well-established infrastructure and standard operating procedures ensure low operational complexity and overhead, while our immersive full-service spa team becomes an extension of your brand’s culture while serving your clientele.
Extended Team Key Contributors
As a passionate group of experienced spa industry professionals, we believe in bringing the spa industry back to the roots. Which means we bring love, compassion and healing into our practice while at the same time we focus on building profitable spas.
Connect With Us
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